Food and Beverage Supervisor - PT (Internal Applicants Only)

Fort Myers, FL


Florida's Premier Lagoon Destinations for Family Fun, Relaxation & Water Adventures

MetroLagoons transforms ordinary days into unforgettable waterfront experiences. Located throughout the Tampa Bay and Southwest Florida regions, our resort-style lagoons feature clear blue water, sandy beaches, water slides, obstacle courses, paddleboarding, kayaking, swim-up bars, private cabanas, live events, and family-friendly attractions.

Whether you're planning a family outing, a weekend adventure, a special celebration, or simply looking for the best lagoon near Tampa, MetroLagoons offers a tropical escape close to home.

JOB SUMMARY: 

The Food and Beverage Supervisor plays a pivotal role in the smooth and efficient daily operations, ensuring that guests receive exceptional service in F&B departments functions. Maintains daily records of business transactions. This role combines leadership, customer service, and operational oversight to create a positive guest experience.

KEY RESPONSIBILITIES:

  • Training and supervising employees to ensure that they are performing their jobs correctly
  • Monitoring employee productivity to ensure that goals are being met
  • Coordinating employee schedules, including shift changes and absences
  • Overseeing inventory of food and beverage supplies, ordering new items as needed
  • Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness
  • Managing employee payroll by reviewing time cards and processing paychecks
  • Interviewing, hiring, and training new employees as needed
  • Establishing budgets for food, labor costs, and other expenses related to running the business
  • Providing customer service by answering questions about menu items or suggesting items based on customer preferences

QUALIFICATIONS:

  • Experience as food and beverage supervisor or similar role preferred
  • Excellent people skills with a customer service orientation
  • Outstanding leadership abilities
  • Up-to-date with food and beverages trends and best practices
  • Ability to stay calm under pressure
  • Excellent communication and interpersonal skills
  • Food safety certification (will be provided if necessary)

BENEFITS:

Medical/Dental/Vision for eligible employees, 401(k), Disability, life, Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more!

E.O.E.  MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.